Coronavirus Information

You can still continue to fill in Cosy City questionnaires during this time.

Assessments and installations are currently suspended, following Central Government advice.

Our partners are able to complete a desktop/virtual assessment to provide information about grant funding and indicative costs.

If you are interested in a desktop assessment please email and include the following:

Please indicate in the email where you heard about this.

Loft Insulation

  • Photo of the loft, worst case scenario just pop your head through the hatch – please do not put yourself at risk to do this!
  • Photo of your boiler or your room heaters

Cavity Wall Insulation

  • Photo of the outside of the property
  • Photo of the wall just below one ground floor window
  • Photo of any conservatory, shed or garage that may make access a little difficult
  • Photo of your boiler or your room heaters

For generalised guidance please visit the Norwich City Council website or Central Government website.