Privacy and Cookies

Privacy Statement

At Cosy City we are committed to protecting your privacy. Please read on for more details about our privacy policy. Our privacy notice can also be found here: 

Controllers of personal information

Norwich City Council is the data controller for Cosy City. You may contact our data protection and information security officer by emailing  or by calling 0344 980 3333.

What information do we collect? How do we use it?

Information from form submissions is used for its intended purpose. We will use it to process your application to the Cosy City scheme and advise you on any available grant funding. Your data will then be deleted unless you have specifically opted in to receive information about future grant proposals.

What about "cookies"?

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. uses cookies to monitor visitor statistics to improve our website.

Will Cosy City disclose the information it collects to outside parties?

Cosy City does not sell, trade or rent your personal information to others.

We may employ other companies and individuals to perform functions on our behalf. Examples include sending postal mail and e-mails, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.

Your consent

By using, you consent to the collection and use of this information by Cosy City. To opt out of communications at any time please email us at If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.